1. Use of Services

Reacherr provides AI-powered voice agents that enable businesses to automate conversations, handle calls, manage workflows, and integrate with telephony systems.

You agree to use the Services:

• Only for lawful purposes

• In compliance with applicable regulations (including telecom, data protection, and financial/healthcare laws)

• Without violating third-party rights

You are responsible for all activities conducted through your account.

2. User Responsibilities

You agree that you will:

• Obtain proper consent before recording or transcribing calls

• Not use the platform for fraud, spam, harassment, or illegal outreach

• Ensure compliance with Do Not Disturb (DND), TCPA, or local telemarketing laws

• Provide accurate information when using our services

Reacherr is not responsible for misuse of the platform by users.

3. AI Limitations Disclaimer

Our AI voice agents are designed to provide intelligent, automated responses. However:

• AI responses may not always be accurate or complete

• Outputs should not be solely relied upon for medical, legal, or financial decisions

• Human oversight is recommended for critical use cases

4. Telephony & Third-Party Integrations

Reacherr supports integrations such as:

• SIP Trunking

• VoIP providers

• CRM and third-party tools

We are not responsible for:

• Failures or downtime from third-party providers

• Charges imposed by telecom or integration partners

5. Data Privacy & Security

We implement enterprise-grade measures for:

• Data protection

• Encryption

• System reliability

However, you are responsible for:

• Ensuring lawful collection of user data

• Obtaining consent for recordings and data processing

Please refer to our Privacy Policy for more details.

6. Call Recording & Transcription

By using our Services, you acknowledge that:

• Calls may be recorded and transcribed

• You must inform and obtain consent from end-users where required by law

Reacherr is not liable for non-compliance with recording laws.

7. Service Availability

We aim to provide high uptime and low latency (~600ms). However:

• Services may be interrupted due to maintenance or technical issues

• We do not guarantee uninterrupted or error-free operation

8. Payment & Billing

If applicable:

• Fees are charged based on usage, subscriptions, or plans

• All payments are non-refundable unless stated otherwise

• Failure to pay may result in suspension of services

9. Intellectual Property

All rights, including:

• Software

• AI models

• Voice technology

• Branding

are owned by Reacherr.

You may not:

• Copy, reverse engineer, or resell our technology without permission

10. Prohibited Use Cases

You may not use Reacherr for:

• Illegal robocalling or spam campaigns

• Fraudulent financial activities

• Misleading or deceptive communication

• Unauthorized impersonation

Violation may result in account termination.

11. Limitation of Liability

To the maximum extent permitted by law:

• Reacherr is not liable for indirect, incidental, or consequential damages

• We are not responsible for business losses due to service interruptions or AI outputs

12. Indemnification

You agree to indemnify and hold Reacherr harmless from:

• Claims arising from misuse of the platform

• Violations of laws or third-party rights

13. Termination

We reserve the right to:

• Suspend or terminate accounts for violations

• Modify or discontinue services at any time

14. Modifications to Terms

We may update these Terms periodically. Continued use of the Services constitutes acceptance of updated Terms.

15. Governing Law

These Terms shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts

About US

Every business runs on conversations. But most of them don’t feel effortless.

That’s where Reacherr AI comes in.

We build AI voice agents that are fast, intelligent, and adaptable helping businesses scale conversations without losing the human connection.

Because automation shouldn’t feel automated. We’re shaping a future where conversations break barriers, support is always accessible, and businesses respond instantly.

We’re not just automating calls we’re redefining how the world communicates.